IT ALL STARTS WITH AN INITIAL CONVERSATION

Our journey begins with a discovery call where we get to know you and your clinic. This fact-finding chat helps us determine if we’re the right fit and how we can best support your needs. Together, we’ll explore how to meet your expectations and provide exceptional service.

COMPREHENSIVE ONBOARDING PROCESS

Our dedicated management team guides you through a thorough onboarding process. We take the time to understand every detail about your practitioners, treatment portfolio, CRM system, and clinic policies and procedures, ensuring a seamless transition.

CRM SYSTEMS, PAYMENT GATEWAYS & LEAD GENERATION PLATFORMS

With our extensive experience working with a number of leading systems and platforms, we will likely already be familiar with the one you use, enabling us to work smoothly and efficiently making and managing bookings.

PROCEDURES, TREATMENTS & PRODUCTS

Thanks to our in-depth and up-to-date knowledge of aesthetic treatments, dermatological procedures, cosmetic surgery, and skin care, we are well-equipped to understand your clinic’s offerings. This enables us to have engaging and informed conversations with both new and returning clients.

CONSISTANT MONITORING & TIMELY RESPONSE

With calls, leads, and messages flowing from various channels, we ensure every opportunity is captured and acted upon in real time. Our prompt and effective responses maximise your clinic’s potential for growth and success.

RESULTS BASED PERFORMANCE

Our highly skilled team excels at managing client interactions to achieve outstanding results. Combining empathy, sector knowledge, soft selling techniques, and accountability, we deliver exceptional customer service that drives measurable outcomes.

OPTIONAL EXTRAS

Beyond handling your calls and leads, we’re happy to assist with a variety of day-to-day tasks to keep your clinic running smoothly. With our proactive approach and industry expertise, all you need to do is ask, and we’re ready to help!