“I am very happy with the service provided by Aesthetic Response. I only have good things to say about the Service you provide. All the staff are extremely helpful and reliable. I do not have full time secretarial support which means that some enquiries or follow up calls can be missed. It is important for me as a new private practice not to miss any potential patients and Aesthetic Response provide that service for me. The patients have commented on how helpful and good they are. Every time I have contacted the service directly they have always been very professional and competent. They reply fast to enquiries. I think they understand well cosmetic/plastic surgery patients and their requirements giving a very friendly and trusting service.
Anna Raurell, Cosmetic Surgeon in the East Midlands
Many thanks for your help!!!”
"Mr F. employed the services of Aesthetic Response a couple of months ago now, to give some back up to his increasingly busy practice. We all know how important it is to answer calls promptly, but the volume of work has made this very difficult to manage, with many calls going unanswered or going to voicemail.
Sheila W – PA to Mr F.
I can only say what a Godsend Aesthetic Response have been! If I'm on another call, or unable to answer my phone within 3 rings, it automatically diverts to AR. They also pick up any out of hours calls for me. I get concise, clear and accurate emails sent immediately giving the caller's details and the nature of the call. Anything urgent is flagged up as so. The ladies at Aesthetic Response are most professional, and the caller gets the impression they are in the same building/office as me.
From my perspective the ladies at AR are now like additional work colleagues. They really do provide an excellent, reliable and friendly service and have proved invaluable when I've needed to take time away from the office unexpectedly or if I need to attend to some admin work for a short period of time without the phone disturbing me.
Mr F. and I are both delighted with the service provided and would have no hesitations in highly recommending Aesthetic Response."