What AR offer
Founded on years of patient facing and practice development expertise, AR has a proven track record of assisting aesthetic and cosmetic professionals in building their businesses.
AR are skilled at appointment making and diary management. We will assist you in optimising your diary to ensure your valuable time is maximised at all times.
Do you wish to grow your practice for increased revenue and free - up valuable time? AR can assist you in achieving your business goals.
Our experienced call handlers value your new patient enquiries
With AR your calls are answered by patient advisors who understand that each new enquiry call has a high value to your practice and are equipped with the skills to appoint a new lady or gentleman for consultation when they enquire to your clinic.
What is the value of a new patient enquiry to your practice?
How would AR's exceptional new patient booking rate impact on your business?
Extended hours generates more appointments
Around 10% of new aesthetic enquiry calls are made on an evening or on a Saturday, also we know it can take up to 2 years for someone to pick up the telephone to enquire about having an aesthetic or cosmetic procedure. When this valued person feels ready to make this contact, your practice needs to be available to help them.
It is not just 'Out of Hours' to consider, if your line is busy or calls are unanswered at times throughout the day there is a high risk this will lead to lost enquiries.
AR will appoint your enquiries 66 hours a week. How many additional appointments could this generate for you?
Full - time skilled support that more than pays for itself
The role of Receptionist in a busy clinic is highly important to meet and greet patients and tend to many administrative duties.
New patient call handling can be effectively managed by in-house staff if they have have time to build telephone relationships and are equipped with enquiry handling knowledge and soft sales skills.
We provide a cost - efficient trained staffing solution when you or your team no longer have enough hours in a day to manage all practice calls. What difference could AR's skills make to your practice?
Tailored support for each stage of the patient journey
A patient's journey with your practice offers on-going revenue opportunities.
In addition to our high conversion rates, our ability to take deposits combined with our appointment reminder service reduces those wasteful DNA rates.
Over time, we can build up your service to ensure your new patient acquisition and client retention rates are optimised at every stage.
As an independent practitioner or the development manager of a multi - location clinic or a private hospital, how would AR's in-bound and outbound expertise benefit your business?
Video: Conversion Rates - New Enquiries to Appointment Bookings
Gilly Dickons talks about maximising
conversion rates and how these can increase client retention.