"About 18 months ago I joined Aesthetic Response. I am a sole aesthetic nurse practitioner working from 6 key locations geographically spread throughout Scotland. I was meeting myself coming home! I have a busy home life with three young children, hubby and dog too so the thought of chasing up calls that I couldn’t attend to during the day, answering email enquiries, following up messages left on answer machine, Facebook, twitter, LinkedIn was a nightmare!
A BACN Board Member says of their AR Service
It was at this point when Barry Crawley of Allergan suggested I speak with Gilly and Carla who had just set up Aesthetic Response. It was the best piece of advice I have ever had.
Initially, I was worried about the monthly cost; I was too small to have this service. Would I get a return on my monthly investment? Carla suggested a three month trial. After one day of not chasing my tail or not having one of the kids answer the phone and no pressure of answering the phone leaving me to develop my business, and a bit of free time too, I was sold.
I was and still am a sole practitioner, business is great, conversion rates from 100’s of enquiries at 99.5% and now I have a cracking team of support behind me lead by the very brilliant Linz whom all my patients adore.
I am a huge fan of Aesthetic Response, they do a brilliant job of virtual front of house leaving you free to your job, medical aesthetics. If I owned a chain of clinics, I would still have Aesthetic Response.
Final word, today, I was in a meeting with a couple of plastic surgeons and they both asked, who answers your phone Frances? “Wow, very professional, very impressive, I wish that service had been around when I was starting out". "
"We have been extremely happy with the service provided by Aesthetic Response. We no longer take any of our calls which as a small clinic frees our time considerably, we know our calls are being taken by knowledgeable and sensitive staff, and most importantly our patients regularly comment on the quality of the staff they speak to. Aesthetic Response genuinely feel like an extension of our team - they also adapt quickly when we take on new treatments."
A small clinic in Northamptonshire says of their AR Service
“I have been very happy with the service and I always get very positive feedback from my new clients, so thank you all for your professionalism.
Christine Fittus, The Linea Clinic
I Hope it goes well for you but don't become too big that you lose the personal touch! I am delighted that I found your company, thank you.”