Step Ahead in Aesthetics, 26th April 2016
On the 26th of April we attended PIAPA's sold out Step Ahead in Aesthetics Conference, where Gilly Dickons, our Business Development Director, delivered a talk on handling adverse events and complications over the phone, including effectively managing difficult complaints.
The day proved very successful and insightful for all delegates, with talks from ABN member Pam Underdown of Aesthetic Business Transformations, Emma Senior & Linda Mather, Dr Tahera Bhojani and Dr Kate Goldie, who delivered a series of live treatment demonstrations. Speakers offered a substantial mix of relevant knowledge and aesthetic expertise to all those keen to develop within their individual aesthetic practice and step ahead towards success.
The event gave us a fantastic opportunity to engage with some of our current clients, to continue building those valuable relationships and we were also introduced to a handful aesthetic nurses keen to benefit from our services. It was great to introduce them to some of our current clients, allowing them to share what our services provide and the results that we have achieved for them.
On the whole, the conference was very enjoyable and we found that it was a worthwhile experience for AR. Thank you to PIAPA for having us!